Senior Manager of CRM
Elaine is currently Senior Manager of CRM, leading email & SMS marketing, customer data, and loyalty for Godiva Chocolatier. She joined the company in 2018 and brought the Acquia CDP platform to the business to surface customer-level reporting, insights and targeting in a turn-key and agile manner. Prior to GODIVA, Elaine was the loyalty marketing lead at Cathay Pacific Airways based in Hong Kong. She currently resides in Manhattan with her husband and 16 month year old son.