Amplify Customer Intelligence and Experience with Machine Learning

Amplify Customer Intelligence and Experience with Machine Learning

Personalization is the key to creating and growing customer relationships that last, across all digital channels. But if it’s not partnered with Artificial Intelligence (AI), personalization can only get you so far. When used with the right strategy, AI gives marketers the power to automate the most complex recommendations, enrich segmentation tactics, reach bigger audiences at an individual level, and boost marketing ROI for everything. In this session, we’ll cover the latest challenges and trends, as well as the smartest ways to leverage AI across the customer journey in order to boost customer lifetime value.

Featured Speakers:

Marci
Marci Maddox
Research Director, Enterprise Content Strategies at IDC