Welcome to Engage 2021!

CEO Keynote

Innovation Showcase

Presenting Sponsor: Wunderman Thompson

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Our developer community is the cornerstone of every great digital experience we create together. And the community’s importance is only growing. Learn about the Acquia developer vision for 2021, and what we’re doing to help you work faster and smarter, so you can contribute even more value to the business.

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Digital content is the most effective path to customer connection. Now is the time to reimagine how you build, deploy, and optimize the vast amount of content you need to create to make those connections. A composable strategy is the place to start. Learn about the Drupal Cloud roadmap, and get acquainted with the solutions that can propel your business forward.

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To maximize workflow efficiency, adapt to trends and opportunities, and consistently boost revenue, today’s marketer needs to be empowered. Today, innovative companies can leave the gatekeepers and siloed systems behind, and forge a new path. Marketers can now have quick access to the insights they need. And, they can tap into the power of machine learning to nimbly grow programs, tools, and campaigns to better engage with customers. Learn about the Acquia Marketing Cloud roadmap, and the new vision for the future of marketing.

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Legacy enterprise architectures simply weren’t built for today’s digital-first pace. If you’re stuck on an outdated, inflexible, unadaptable architecture, you may be constantly trying to catch up to the digital expectations of your customers and employees. To drive digital innovation and transformation, you need a new approach to enterprise architecture: composability. A composable architecture enables brands to leverage composable content, data, design, and journeys to fuel composable engagement. Come discover Acquia’s DXP vision for the composable enterprise.

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Acquia CMS - our newest distribution of Drupal - delivers an innovative new way to build, run, and enhance Drupal applications. And it’s our best yet. We’ve designed it to be inclusive of community needs, shorten the learning curve, and make it easier for customers to run Drupal. Beverly Lanning, a Senior Technical Architect, will be joined by Lance Brown from Blue Cross Blue Shield Kansas to discuss not only how Acquia CMS can serve as an accelerator for a wide range of Drupal use cases, but how it also helps deliver those projects ahead of schedule and under budget.

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More of the customer journey takes place on your digital channels than ever before. Are you ready for those demands? Learn how to secure 99.99% uptime with Acquia.

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A company’s customer data is its most valuable asset. But too often, it’s locked away from the people who need it most - marketing and engagement professionals seeking to leverage data for marketing programs. When non-marketing teams become blockers to data, campaign launches are delayed and efficiency dies. Machine learning models built by a few elite experts often don’t make their way to the marketers who need them. Learn how to expand the usage of machine learning across your organization, so you can democratize data, and empower marketers.

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It’s time to scale your experiences without the sugar. Now, you can leave cookies in the past and emerge stronger than ever before. With a powerful first-party data strategy, you’ll win customer trust and loyalty no matter where they engage - online or offline. Intelligent identity resolution uses the power of machine learning to deliver a clear, complete, and enriched understanding of who your customers are, and what they want at any moment in the journey. Democratize data across your organization, and empower every team member to make informed decisions that enhance the digital experience at every step.

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Penn State News, one of Penn State University’s most visible communication platforms that generates millions of pageviews annually, has an ambitious goal to build a best-in-class digital storytelling platform. The decision was made to pivot to a headless Drupal architecture to transform the way they create and share news on their site. In this fireside chat, learn how a world-class public research university is revitalizing their news site into a more resilient platform that will deliver Penn State News the freedom to share stories with speed and scale.

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With demand for content increasing everyday, making content easy to create and update is more critical than ever. Join this session to learn how SoCalGas successfully migrated over 700 pages in less than 3 months, adopted an agile approach to content delivery, and how they have incorporated low-code content delivery into their workflows.

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Acquia Machine Learning is the long-established intelligence powerhouse for Acquia Marketing Cloud. But how can it power digital experiences in Drupal Cloud, including content strategy, content optimization, and capacity planning? Take a live demo tour of our top use cases of leveraging machine learning for content, and understand Acquia's vision for machine learning.

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A composable architecture empowers you to rethink your product experiences from scratch. When you’re free from internal taxonomies, and from the complexity and cost of dealing with multiple information sources, you can deliver more value to your customers. Learn how to master content ranging from thought leadership to your catalog, and deliver enriched product experiences everywhere. You’ll gain control of the buying journey and streamline operations to focus on intelligent experiences, all without endless synchronization.

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The right tools make developers faster and more efficient. But at what cost? Setting up and maintaining tools and environments can take hours. With Cloud IDE and Acquia’s developer tools, you can be up and running in minutes with an ideal workflow that’s 100% cloud based - your feet never even have to leave the ground.

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Creating an experience that is usable by your entire team and puts design first is critical. But getting alignment and executing on a composable architecture with design at its core can be difficult. Learn how Acquia and FFW help customers drive scalable digital experiences using composability.

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Delivering relevant messaging, content, and offers to the right audience at the right time on the right channel is every marketer’s goal. But it’s easier said than done. Fortunately, new innovations in machine learning and advanced analytics are empowering marketers to be more precise with personalization - at greater scale - than ever before. In this session, Acquia customers will share their personalization best practices, and reveal which tactics are having the biggest impact on conversion and revenue.

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A catalog tells a story, but market testing new products, expanding selection, and stocking inventory is costly. Unlock new revenue streams by easily onboarding merchants on a single platform, expanding product assortments or complementing core offerings with other merchants’ services. Learn how to cut out the tedious steps of investing in and sourcing inventory yourself and onboard Merchants that enrich your product portfolio with requires less resources and investments than stocking and managing your own products, redistributing the financial risks while receiving commissions on successful sales increases your profit margins.

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CX' 21 Survey Results

Big Ideas in Digital

Today’s digital transformation innovation may be tomorrow’s old news. Which means keeping up with the latest in has never been more important. Come hear from leading brands, including AMD, Stanley Black & Decker, and Centara, about the latest in strategy. They’ll be sharing what’s happening, what’s working, and what you absolutely need to know, right now.

How sweet it is: Inside the EPAM and Mars digital transformation

As a global brand that produces everything from candy to pet food to nutritional supplements and beyond, digital transformation at Mars is a uniquely complex effort. Lieu Phouc, Digital Experience Senior Architect, and Kaarthikeyan Subramaniam, Digital Engineering Lead, will join Seth Gregory, Head of Drupal Competency, EPAM for a in-depth look at where they are in the process, how Acquia is empowering them to launch and scale at lightning speed, and how they’re empowering their business users to do more, and plenty of other delicious tidbits. 

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Continuous integration, automated testing, and other devops investments may not be easy (or cheap), but they can pay massive dividends down the line. If you make the right choices now, you’ll be ready when that critical security release, major Drupal upgrade, or normal bug fix comes around.

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What can a pre-configured, low-code Drupal solution do for your organization? Plenty. More people can contribute. Non-technical users don’t need to rely on IT to add or edit content - or even create a stunning design refresh. And best of all, IT staff can focus on other things. In this session, you’ll see (and experience) how Acquia CMS delivers a wealth of best practices to your doorstep, ready to use and fully maintained by Acquia’s Drupal experts.

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Right now, your platforms and applications are generating massive amounts of data that reveal how your team delivers and how customers interact with your business. Come learn how to harness and understand the data that’s at your fingertips, and how to put it to work on delivering higher value customer experiences today.

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Okay, so the website launch went seamlessly. But you’re not done yet. Keeping your platform running seamlessly involves determining which team members should stay involved, how updates, bug fixes, and new features will happen, the best methods to keep everything on track, and a lot more. In this session, we’ll cover the questions that can help keep your platform healthy, what warning signs to watch for, building an effective post-launch team, keeping governance in place, and many other ways to help ensure long-term success.

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